Frequently Asked Questions
Everything you need to know about shopping with ANTA US
What is the standard shipping time for orders within the US?
Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Exchanges can be initiated through our online portal for different sizes or colors.
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot in centimeters and comparing it to our chart, as performance fit may vary between models.
Which payment methods do you accept?
ANTA US accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
Are ANTA products covered by a warranty?
Yes, all our footwear and apparel come with a 6-month limited warranty against manufacturing defects. This does not cover normal wear and tear or improper use.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, orders are processed quickly. You can cancel or modify your order within 30 minutes of placement by contacting our customer support team.